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About Enscale

We make Shopify brands feel bigger than they are

Enscale is the AI growth platform for the next generation of DTC brands. We unify every customer conversation — WhatsApp, Instagram, Facebook, webchat — into one inbox, and let AI handle the volume so your team can focus on the moments that matter.

10,000+
Shopify merchants
2.4M+
Conversations / month
60%
Avg. support cost saved
4.9★
App Store rating
Our mission
"Give every independent Shopify brand the same customer engagement superpowers as the Fortune 500 — at a price that makes sense."

The best customer experience should not require a team of 50 or a seven-figure tech budget. We're changing that.

Values

Speed over ceremony

We ship fast and learn from real usage. No six-month roadmaps, no death by committee.

🎯

Merchant-first

Every product decision starts with a real operator problem. We don't build features because they're technically interesting.

🤝

Radical transparency

We share our numbers, our mistakes, and our reasoning. Customers deserve to know what they're betting on.

🔒

Trust is the product

SOC 2, GDPR, CCPA — and more importantly, we never sell or train on your customer data without consent.

The team
RA
Reza Ahmadi
CEO & Co-founder
Amsterdam
NB
Noa van der Berg
CPO & Co-founder
Amsterdam
SY
Selin Yıldız
CTO & Co-founder
Lisbon
MW
Marcus Webb
Head of Engineering
Brooklyn
PM
Priya Menon
Head of Growth
Amsterdam
TS
Tom Schulz
Lead Designer
Berlin

We're a team of 28 across Amsterdam, Brooklyn, Lisbon, and Berlin. See open roles →

Story
22
2022

Founded in Amsterdam. First 10 Shopify merchants.

23
2023

WhatsApp AI Agent launched. $2M seed round.

24
2024

1,000 merchants. Featured on Shopify App Store. Series A.

25
2025

Instagram & Facebook channels. 5,000 merchants. SOC 2 Type II.

26
2026

Unified AI inbox. 10,000+ merchants. Amsterdam · Brooklyn · Lisbon.

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