Real brands. Real results.
See how Shopify merchants use Enscale to cut support costs, increase repeat revenue, and build customer relationships that last.
“We went from drowning in WhatsApp messages to having our AI handle 70% of conversations automatically. The team now focuses on the customers who really need us.”
“Our WhatsApp broadcast campaigns now convert at 12% — four times what email was doing. The AI personalisation makes it feel like a 1-to-1 conversation at scale.”
“Enscale's review collection flow recovered our App Store rating in 6 weeks. The AI catches unhappy customers before they post publicly and routes them to the team.”
“Post-purchase flows and AI recommendations pushed our repeat purchase rate up 41% in Q1. Customers feel looked after long after the first order.”
“We handle 4,000 conversations a week with a 2-person support team. Enscale's AI does the heavy lifting; our team handles the creative, high-empathy cases.”
“Our abandoned cart flow via WhatsApp recovers 55% of carts — we've never seen numbers like that with email. The personalised product recommendations from AI make all the difference.”
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